You can also prepay for 6 or 12 months in advance here. Need a custom plan or different payment options? Email us at: support@spam.com.
The data is stored in secure data centers located in the US which are SSAE-16 (formerly SAS70) Compliant. All data is backed up nightly.
Frequently Asked Questions
What are the limitations of the trial?
The free trial comes with all the features and unlimited users/projects but low file storage space.
Can I cancel, upgrade or downgrade later?
Yes, 5pm is a monthly service, and you can cancel or downgrade at any time.
What payment methods do you accept?
Monthly payments are paid via PayPal or any major credit card. We also accept manual payments for 6 or 12 months in advance via check in the mail or bank transfer.
When do I pay?
If you start with the free trial, you can pay on its 14-day expiration or any time before that. Alternatively, you can start right away with a paid plan.
Can I pay annually vs monthly?
Yes, we also accept 6 and 12 month payments.
What about my data?
You own your data - you can get a backup of your raw data and files or export it to CSV/Excel at any time.
